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Privacy Policy

| Terms of use |

Application of general conditions
These general terms and conditions set out the terms of use and purchase through the L.S.T Music Group online store (In short: L.S.T.), which is available at http://www.lstmusicgroup.com/shop (hereinafter referred to as the ‘website’) and is managed by the L.S.T. Association (‘the tenderer’).

These general terms and conditions apply to the entire website, all its components and subpages. By using the website, the user accepts and agrees to all the provisions of these general terms and conditions, which also include all links as their components. The business conditions are compiled taking into account all legal obligations and international guidelines for e-commerce, which are also represented by the Slovenian Consumers’ Association.

Provider information and contact details
Provider:

Creativno združenje za electronsko glasbo L.S.T.
Ključarovci near Ljutomer 46, 9242 Križevci near Ljutomer

VAT ID: 49963244

Registration number: 4105010000

Contact details:
Email: info@lstmusicgroup.com

Current account opened at Delavska hranilnica d.d. : SI56 6100 0001 8929 606

Prices
All prices on the website are expressed in euros (EUR) and do not include VAT – VAT is not charged on the basis of paragraph 1 of Article 94 of ZDDV-1. All prices displayed on the website are subject to change without notice.

The purchase contract between the bidder and the buyer is concluded at the moment when the bidder confirms receipt of the order, by e-mail, which he sends to the e-mail address of the buyer. From this moment on, all prices and other conditions are binding for both the provider and the buyer.

These general terms and conditions are an integral part of the contract.

Orders
You do not need to apply to place an order in the L.S.T online store. In order to make a purchase, you only need to fill in the exact information when placing the order.

The bidder may also reject the order if it finds that it cannot execute it under the given conditions. He informs the buyer in advance and states the reasons for rejecting the order, of course if possible.

The goods order is considered as a confirmation of the purchase contract. After completing the order process, the customer will receive order information to the specified e-mail address. Typically, the recipient receives an email notification within 5 minutes, but it is not uncommon for the process to take a little longer due to different email client settings.

The buyer receives an electronic notification when the goods are shipped. This usually takes a day or two for the delivery service of Pošta Slovenija to deliver the goods to the recipient’s address.

In the event that you may have ordered goods that cannot be shipped within the promised time due to unforeseen reasons, we will inform you about the new delivery time via the provided contact information.

The website provides the buyer with all information about his rights and information about the provider.

Cancel order
Orders received via the online store www.shop-lst.com can be canceled by the customer at no additional cost until the receipt of an e-mail stating that the order has already been shipped and sent from the online store.

Notice of cancellation of the order is possible only via e-mail at info@lstmusicgroup.com. The following information must be provided in the e-mail:
– In the subject line: Cancel order
– In the content of the message: a) name and surname of the buyer, b) address of the buyer, c) order / invoice number

Non-acceptance of packages
Non-acceptance of packages is not considered as a notice of cancellation of the order. The buyer is responsible for the damage caused in connection with the non-acceptance of the package, so the seller will charge him the cost of postage for returning the package to the seller’s address incurred by the contractual supplier: Pošta Slovenije. The seller issues an invoice for the incurred costs, which the buyer is obliged to pay, as he did not cancel the contract – the order. In case of non-payment of the invoice, the matter is settled by execution.

Withdrawal from the contract and return of goods
The consumer may withdraw from the contract within 14 days of receiving the ordered goods, without having to state the reason for his decision. The message is considered timely if the shipment is delivered on time. The return of the ordered goods to the company within 14 days of receipt is equivalent to a notice of withdrawal from the contract. The only cost borne by the consumer in connection with the withdrawal is the direct cost of returning the goods. The latter must be returned to the company no later than 14 days after the notice of resignation. If the consumer has withdrawn from the contract, the company must reimburse him for all payments made. Reimbursement must be made by the company as soon as possible and no later than 14 days after receipt of the notice of withdrawal. The company may withhold payment until it receives the returned goods or until the consumer sends proof that the goods have been returned, whichever occurs first.

If you express a wish to return the purchase price, we will return it exclusively via a transfer to your personal bank or paypal account, which you must notify us in writing during the return procedure.

The buyer can contact us about the intended return of the item or ticket.